At Threatspot we’re here to help, below we’ve listed a few common queries we receive the most.

Our technical team is always available 24/7 365 days a year for any queries you may have.

All fire alarm systems in commercial premises need to be tested weekly to ensure that there has not been any major failure, and that the fire alarm system is in working order.

The result of the weekly test and the location of the fire call point used should be recorded, this would be recorded in a fire logbook every week and retained for any future inspection by the local fire and rescue service or any other recognised third party such as the appointed maintenance company.

Any faults or deficiencies identified should be referred to a competent person for investigation and rectification.

Power fault | Battery Fault

Depending on the make/manufacturer of the fire alarm system, this is usually indicative of the following one or more issues;

Damage to system wiring causing a loss of communication between the fire alarm panel and detectors/sounder devices.

It could indicate a blown fuse, tripped resettable breaker, non-functional charger, disconnected or faulty battery.

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General Disablement | Disablement | Sounder Status

Depending on the make/manufacturer of the fire alarm system, this is usually indicative of the following one or more issues;

Devices left disabled during a service call (usually to allow time for replacement parts).

Engineers/Technicians working on-site and parts of the system have been disabled so that they can do so.

Faulty Sounder/Alarm devices within the fire alarm system, any current faults should be recorded within the Fire Alarm Logbook.

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General Fault | Fault

Depending on the make/manufacturer of the fire alarm system, this is usually indicative of the following one or more issues;

Smoke or heat detectors removed from their bases or not reinstalled fully.

Faulty Smoke or Heat detectors that require replacement.

Damage to system wiring or water ingress inside the devices.

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Here at Threatspot, we are proud of our history – and a huge part of what we are today has been built on our in-house engineering team.

Our team allows us to provide rapid response to our customers, with an engineer attending site within 4 hours on average.

With our 24/7 coverage option, no matter the time of day, if any of your equipment needs assessing, we will be on hand.

For fire detection and alarm systems it is recommended a service by a competent provider is carried out every 6 months to comply with BS 5839-1 (the British Standard for fire detection and fire alarm systems for buildings in non-domestic premises).

If you require help to fulfil your fire safety obligations, give our team of specialist engineers a call on 01942316388.

Our aim is to equip your staff with the knowledge and confidence they need to handle a fire emergency.

In order to be compliant with the law there is a requirement to provide fire safety training to all staff in order to ensure they understand fire risk and are aware of your fire prevention policies and evacuation procedures.

This includes but is not limited to;

| Weekly testing of the fire alarm,

| Fire risks within the building;

| Fire safety measures within the building;

| Actions to take if discovering a fire and Actions to take on hearing the fire alarm.